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LiveChat is powerful online chat software that allows you to communicate and watch your visitors in real-time, provide live customer support and manage your support staff. It is flexible, easy to use and completely customizable.
LiveChat is a customer service and marketing tool that lets visitors to your website communicate with your staff in real-time. Visitors to your website simply click a Support button and are connected with one of your representatives. Your representative can assist the visitor by providing information, links, graphics, or even guiding them through your website. You can also initiate chat invitations to valuable visitors. LiveChat can monitor website traffic, record visitors' footprint, identify valuable visitors and analyze their search engine and keyword usages.
Benefits:
- Increase Sales
- Improve Customer Satisfaction
- Improve Customer Service
- Decrease Shopping Cart Abandonment
- Improve Online Marketing Performance
- Watch Your Business Grow
Features overview
- Online/Offline Status
- Online/Offline Messaging System
- Sound and visual Alerts
- Seamless Integration & Customization To Match Your Website
- Multiple operators in single chat
- Multiple simultaneous chat conversations
- Chat history with search function
- Watch visitor in real-time
- Live referring source tracking
- Customizable Look & Feel
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